OUR PRODUCTS
How are your meat products delivered?
Our meat products are delivered frozen.
What are the advantages of buying frozen?
As a home cook, frozen meat is superior to non-frozen in many ways. Our meat is flash frozen and vacuum packed at source. As it is transported frozen, this lowers the risk of contamination and maintains the quality of meat products during delivery. Non-frozen meat bought at large grocery store chains arrives on the shelves after a long transportation process that can lower the quality of the beef and increase the risk of contamination.
Due to the convenience of transporting frozen meat, it is much more cost effective. Hence, we can offer the most variety at the lowest price point. Our customers will also be able to store the products in the freezer for up to 3 months and only consume as per needed.
Learn more about the advantages of buying frozen here.
Are your meats halal?
Yes! Our meat are 100% halal, with halal certification from our importers.
What is your Box of the Month?
Every month, we will release a limited curated box that is only available for that month - featuring our team's best finds of interesting cuts that we would love to introduce to you.
The box of the month will be available for pre-order a week before the month, however the delivery will only be fulfilled on the specified month. Any boxes ordered together with the Box of the Month will be fulfilled at the same time. If you wish to receive both boxes at separate times, kindly place separate orders.
Do you sell individual products?
Currently we are streamlining our process to only selling our specially curated boxes to help you get the most value for money with our products. However, "Build your own Box" are in the works, so stay tuned!
Can I eat frozen meat rare?
Beef & Lamb - Frozen beef and lamb thawed safely can be consumed ‘rare’ in the middle. This is because harmful bacteria can only be on the outside due to the density of the meat. In addition to that, our frozen meat which is flash frozen from the start and transported frozen has halted the bacteria multiplying process during transportation.
However, vulnerable people, including elderly people, babies and toddlers, pregnant women and people who are unwell, should avoid eating lamb or beef that is “rare” or pink.
Seafood - Frozen seafood cannot be eaten raw and should be cooked through thoroughly.
How do I thaw frozen meat safely?
Whole meat - You should thaw the frozen meat in the chiller (bottom part of the fridge) for at least 1-2 days before cooking. Do not thaw the frozen meat in room temperature or dip frozen meat in the water as this process encourages micro-organisms to grow and multiply and contaminates the meat.
Minced meat - Only thaw minced meats in the microwave if you are cooking it immediately after.
Frozen meat can be kept in the freezer for up to 3 months. Never refreeze thawed meat without cooking it first.
Do your boxes change?
Currently, our variety boxes are staple products of the store. However, there will be a Box of the Month as mentioned above to help our customers discover new cuts of meat every month.
How are you different compared to other online grocer?
We source our products directly from a major importer in Malaysia. No additional middleman, no additional markup and no extended shelf life on a grocer display. Quality delivered directly to your doorstep.
PAYMENT
What payment methods do you offer?
Currently, we are using Stripe payment gateway offering FPX BANK TRANSFER and DEBIT/CREDIT CARD as payment methods.
DELIVERY
Where are you based?
We are based in Klang Valley and are using on demand riders, our delivery charges are based from RM20. However, we offer free delivery for orders above RM300 for whole peninsular malaysia !
How long will delivery take?
2-3 Days Upon Order Confirmation. Please specify your preferred delivery date during at the "Payment Method" page (example below) during checkout and we will try our best to accommodate.
